Annemieke Roell wrote:We don't ever cancel a class. We remember how annoying it was to re-arrange your week and then get a call the day before that the class was canceled, especially if we needed the hours for license renewal.
We vowed to NEVER ever do that and we don't. It has provided us with quite a loyal following already .... people think it is awesome we do that and have become our students exclusively.
I refuse to do business with McKissock for exactly that reason. They canceled after I had already made reservations in Las Vegas. Went anyway, just couldn't write it off. Once you lose my business, most generally, you lose it forever.
(Other people I won't do business with: Sony, Sears, and Butterball.)


