Kat,
The economy *has* turned south, and has been traveling that direction for a while. Most of us are now experiencing some of the slowest business activity in ten years. Several, like me, have the financial reserves to enjoy the time off. But many are in dire straits, with mortgage payments to make and families to feed. Some have left the profession for more stable income. Others have taken jobs in the public sector (assessors' offices, for example). Some, like our own DB (who has worse luck than anybody I know), have had as few as 13 orders all year! But DB's got more talents in reserve, and has filled in the income gap with work in other fields. I guess what I'm trying to say is that you have to be resilient, determined, and tough to stay in this business.
Reading through some of the forum posts will help you get a feel for some of the problems we face. One of the biggest is loan originators who demand that we commit fraud for $300 so they can get a $2,000 commission. You MUST retain your ability to say "NO" and make it stick. When you do, you'll lose a client. And losing that kind of client is a good thing, but it doesn't put food on the table.
Kat wrote:The other big ? is can someone walk me through the process of getting a client, what takes place during the appt (ie photos, measuring, amount of time etc) on through to the putting facts down on paper and delivering it to the client. Also...working with mortgage co's and that relationship.
That's a tall order.
A client, if you're referring to mortgage appraisals, is usually not an individual. It'll be a bank, an Appraisal Management Company (AMC), or a mortgage broker. These will make up the significant bulk of your business when you're starting out. When you start getting your feet on the ground, you'll start to complain loudly about those last two groups, and you'll start to divest yourself of them. How do you get'em? Advertise. Go meet the people at the bank who hire appraisers. Ask for an order. List yourself on appraiser listing websites. Tell people you're an appraiser. You'll get a few individuals needing appraisals for marketing, or to settle an estate or dissolve a partnership or marriage.
Let's assume you have a mortgage assignment. When appointment time arrives, so should you. Be on time. Dress tastefully but comfortably. Explain to the homeowner that you'll be measuring the house, and that you'll need to see every room. Tell them that you'll need to look into the crawl space as well as the attic. You'll also want to see the basement, utility room, garage, and anything else that's on the property. You'll be looking in the cabinets, closets, and everywhere else in the house. You'll be drawing a sketch of the floor plan, and observing the general condition of the walls, floors, ceilings, windows, and trim. Doing all this usually takes about 30 minutes (some of us are faster) for an average-sized house, but if you get to gabbing with the homeowner, it can cost you an hour or more.
After you get back to your office, you analyze the market, determine the site value, select your comparable sales, and perform your other analyses. Then you write your report and proofread it. (That's all the detail you get for now. This is the part that you attend classes to learn, and practice it with your mentor looking over your shoulder.)
Delivery of a mortgage appraisal is usually made electronically; PDF format is the predominant form. (But you don't send that report until you've been paid.) Personally, I don't start a report until I've been paid.