by Goodpasture on Sun Nov 11, 2007 11:51 am
I used Homputer when I started. I went to Ala Mode after a year, but the costs and the upgrade costs kept me looking. I tried Bradford and liked it. It did everything I wanted.....it prepared reports and I never had software issues. That was 15 years ago. I had a discussion once with Mr Biggers of Ala Mode when I was thinking about switching (it has more bells and whistles). Instead of discussing reliability, accuracy, and stability, the discussion centered around the accounting and tracking features. I used (and taught) Peachtree for years. I used Lacerte after that. I currently use Quickbooks Pro (it integrates with ProSeries from Turbo Tax). At the time of the discussion, I was not looking for another accounting program. I certainly did not want an accounting program put together by appraisers. The other part of the discussion centered around their service contracts. I find it unconscionable to charge nearly $2000 for a software package and have to have platinum support to make it work or in case it fails in the middle of writing a report. Software of that price needs to work right out of the box. If it doesn't, it indicates complexity beyond necessity. Since 1992 I have NEVER had to call tech support at Bradford. I have my copy on four different computers. (Yes, I keep a copy on two notebooks and two desktops. The desktops are backups and used in the office, the notebooks go with me into the field, all are backed up to each other, and if one crashes I am up and running again in a minute or two.)
I understand Bradford has a $40.00 a month pay as you go plan. That includes the sketching program, all updates, and tech support. I like that concept. It is a bit higher per year, but it is a lot easier to handle when starting out than laying out a couple of grand plus support. Bradford has always allowed you to demo their software for 30 days before you buy it, and the demo is fully functional. You can produce a report and deliver it without purchasing it during that 30 day trial period.
Great Spirit, Make me wise so that I may understand the things you have taught my people.
Let me learn the lessons you have hidden in every leaf and rock. –Chief Yellow Lark 